Privacy Policy

Effective Date: July 7, 2026

Last Updated: September 16, 2026

ParentingAI ("ParentingAI," "we," "us," or "our") is operated by ParentingAI LLC, a Delaware limited liability company. This Privacy Policy explains what information the ParentingAI mobile application and website (together, the "Service") collect, how we use it, and the choices you have. We built ParentingAI to be your personal parenting advisor, and we take the privacy of your family seriously.

1. Information We Collect

To provide personalized, age-appropriate guidance, we collect information you choose to give us:

Account & family profiles

• Your account details (such as email address and authentication information).
• Family member profiles you create: names or nicknames, dates of birth or age, and relationship to you.
• App preferences (theme, text size, avatar, and — where available — per-child color choices).

Content you create

• Your conversations with the AI advisor.
• Saved answers, folders, journal entries, notes, and reminders.
• Photos you add to Records or the journal.

Photos and records

If you add photos — of your child, or of documents such as an insurance card or a vaccine record — they are stored privately in your account, in storage only your login can open. Photos are never shown to the AI and never used to train anything. Location data embedded in a photo is removed before upload. Deleting a photo removes it from our servers, and deleting your account removes all of them.

Tracking & wellness data

If you use the trackers, we store the entries you log so we can show trends and generate pediatrician-ready reports. These may include:

• Feeding (times, amounts, method), sleep (naps and nights), and diapers.
• Growth (weight, height, head circumference).
• Health — including symptoms and medications you record.

Some of this is health-related information about you or your child. We treat it with additional care — see Section 5, Health Data.

2. How We Use Your Information

• To generate age-appropriate, personalized parenting guidance for your specific children.
• To remember context from previous conversations so advice improves over time within your account.
• To save and organize your personal parenting library, and to send reminders you schedule.
• To surface trends and produce reports you can share with your pediatrician.
• To operate, secure, debug, and improve the Service.

3. AI Processing

ParentingAI uses artificial intelligence to generate its responses. To do this, your messages and relevant context are sent to third-party AI providers that operate the underlying large language models:

• AI model providers — used to generate parenting guidance. We may change providers or models over time; whichever we use is bound by agreements that prohibit training on your content.
• A web-connected AI provider — used for questions that require current, real-time information (for example, local activities or recent recommendations). For these questions your query is used to search the public web. Your children’s names are never sent on this path.

These providers process your messages in real time to return a response. Under our data-processing and API agreements, they do not use your content to train their models and do not retain it for their own purposes beyond what is needed to provide the service and meet legal obligations. We periodically verify this against each provider's current API and enterprise terms. You are always interacting with an AI system, not a human.

4. Data Storage & Security

Your data is stored with our cloud database and backend provider on servers located in the United States. Data is encrypted in transit (TLS) and at rest. We restrict access to your data, apply industry-standard safeguards, and review our security practices regularly. No method of transmission or storage is 100% secure, but we work hard to protect your information.

ParentingAI does not use advertising SDKs, attribution SDKs or data brokers, and does not track you across other apps or websites. We use a privacy-focused product-analytics service to understand how the app and this website are used (see Service providers below); it never receives your conversations, your children’s names, your photos or your health information.

Service providers

We use a small number of third-party providers to operate the Service. They are contractually bound to protect your information and to use it only as we direct.

• AI model providers — to generate responses, as described in Section 3.
• Cloud database and hosting — to store your account and your family’s data.
• Diagnostics — we use a third-party crash and error-reporting service to find and fix problems in the app. It receives technical information such as device model, operating system version, app version and the technical details of the error. It is configured not to receive your conversations, your children’s names, your photos or your health information.
• Product analytics — we use a product-analytics service to count events such as “app opened,” “first answer shown” or “download button tapped” so we can see which parts of the app and website work. It receives an anonymous identifier, the event name, technical details such as app version and device type, and the campaign tag on the link you arrived from. It is configured not to receive your conversations, your children’s names or dates of birth, your photos, your journal, or your health information, and it does not record your screen. On the website it runs without cookies. This is not “tracking” in the App Store sense: the data is not linked with data from other companies’ apps or websites and is not used for advertising.
• Payment processing — handled by the Apple App Store or Google Play. We never see or store your card details.

5. Health Data & Your Health Privacy Rights

Some information you enter — such as symptoms, medications, growth measurements, and feeding or sleep logs — may qualify as "consumer health data" under certain laws. We want to be clear about how we treat it:

• We collect it only to provide the trackers, trends, and reports you ask for.
• We do not sell it, share it with advertisers, or use it for targeted advertising.
• You can view, export, or delete it at any time.

Depending on where you live, you may have specific rights over this information, including under the California Consumer Privacy Act (CCPA/CPRA), the Washington My Health My Data Act, and the EU/UK General Data Protection Regulation (GDPR). These can include the right to access, correct, delete, and — where applicable — withdraw consent to the processing of your health data. To exercise any of these rights, contact us at hello@parentingai.co.

ParentingAI is not a covered entity or business associate under HIPAA, and the Service is not a medical or diagnostic tool.

6. Your Rights & Choices

You can access, correct, and delete individual items and conversations directly in the app. For a portable copy of your data, or to delete your account entirely, email us at hello@parentingai.co and we will take care of it. When you request account deletion, we delete your personal data within 30 days, except where we are required to retain limited information to comply with law.

State privacy rights (U.S.)

Depending on your state — including California, Virginia, Colorado, Connecticut, Texas, Oregon, Montana, and others — you may have the right to know what data we collect, to delete it, to correct it, to obtain a portable copy, and to opt out of "sales" or targeted advertising. We do not sell your personal information and do not use it for cross-context behavioral advertising. We honor these rights for every user regardless of state. To exercise them, email hello@parentingai.co. We will not discriminate against you for exercising your rights.

Global privacy rights (GDPR/UK)

If you are in the EEA or UK, you have rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your supervisory authority. Our legal bases for processing are performance of our contract with you, your consent, and our legitimate interests in operating and improving the Service.

7. Children's Privacy

ParentingAI is designed for parents, guardians, and caregivers — not for direct use by children. We collect information about children only as provided by their parent or guardian, for the sole purpose of delivering age-appropriate guidance. We do not knowingly allow children under 13 to create accounts, and we comply with the Children's Online Privacy Protection Act (COPPA).

8. Data Retention

We keep your information for as long as your account is active or as needed to provide the Service. When you delete content or your account, we remove it within 30 days, subject to limited legal retention obligations and secure backup cycles.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date above and, where appropriate, notify you in the app. Your continued use of the Service after changes take effect means you accept the updated policy.

10. Contact Us

Questions about your privacy, or want to exercise a right? Email us at hello@parentingai.co. We aim to respond within 30 days, or sooner where required by law.

ParentingAI LLC · Delaware, USA · hello@parentingai.co